Requests must be submitted by a communications, marketing, or admissions representative within your college. Generally, we do not process requests from individual departments; instead, those should be routed through the college staff members authorized to submit requests.

Email Send Requests

Before submitting your email send request, review our email policy, audience policy, and blackout dates to ensure we can accommodate your request. Once your email is created and in Slate, submit a request to notify the Enrollment Management team that it is ready to be sent.

Please note that any email whose audience is a specific list of students must include all of their UINs. To keep student information secure, this list should be stored in Box with limited access and shared via a link in the request form. Student information should never be directly sent via email.

Submit an email send request

Data Requests

Before submitting your data request, review our data request policy to ensure we can fulfill it. You’ll submit a ticket using the same process described in the email requests section above, along with the following pieces of information in order to help our team prioritize and schedule requests accordingly.

  • Timing: When do you want the information? This needs to be at least 10 business days (2 weeks) after you input the ticket. Also, if the request is timely and there’s a date when the information will no longer be useful to you, please note this, too.
  • Context: How will your team use the information? What questions are you trying to answer?
  • Request Details:
    • Audience (follow the same parameters listed for emails)
    • Specific fields requested
    • Notes/further explanation if needed

Submit a data request

Text Message Send Requests

Before submitting your text send request, review our texting policy, audience policy, and blackout dates to ensure we can fulfill it. You’ll submit a ticket using the same process described in the email requests section above, along with the below information.

  • New Setup Required?: If this is the first time your college/unit is sending a text message, please let us know at least 10 business days (2 weeks) before your requested text send date. Our team will need to set up a texting phone number and corresponding Slate inbox for text responses.
  • Monitoring:
    • How long your Slate inbox will be monitored after send (2 hours minimum)
    • Name and contact of staff member who will be monitoring your Slate inbox after send

Submit a text message send request