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Trainings by Tool

Following are tools we use to assist colleges and units in their recruitment and yield efforts, including trainings on how to use them. Learn how to request access to these tools on our new member page. Please note that privileges vary.


Slate is a CRM (Customer Relationship Management) tool. Multiple instances of Slate exist on the University of Illinois Urbana-Champaign campus, including one for Undergraduate Admissions. Slate allows us to have a centralized record for each “customer,” which in our case means prospective student. We manage all of our event and visit registration, send all of our email communications, track interactions, store useful student information, and more through Slate.

Slate is the hub through which we collect and manage data, such as names and contact information. If you communicate with prospective students or host events for high school students, we require you to use Slate for those interactions. This ensures all the information is collected centrally.


Litmus is a tool for designing, building, and testing emails. We require that all non-text-only emails sent to prospective and admitted undergraduate students be created within Litmus; for exceptions, review our Alternative Access Plan. This allows us to utilize shared templates and test for accessibility and other potential delivery issues.


Basecamp is a project management tool. The Office of Undergraduate Admissions uses Basecamp to schedule and keep track of communication and data requests in order to facilitate and execute recruitment communication and marketing plans. Colleges/units should work with the OUA-contact team to submit Basecamp to-dos (“tickets”) for all communication and data requests. Submitting a ticket puts your request in the queue to be reviewed, approved, and scheduled, and allows us to follow up with you in Basecamp for more clarification if needed.

Trainings by Topic

Following are R&Y Network policies and trainings organized by topic. Whether you’re looking for general information as a new employee or need more specific details for a particular project, you’ve come to the right place!

Admissions General Info

Find general information related to undergraduate admissions, from key points during the cycle to definitions of common jargon we use.


If you’re in a communications role or have been tasked with communication duties, this section is for you! Learn how to set up your marketing and communication plans, the audiences you can send to (and when), and the process you’ll take to create and send out digital communications.






Colleges and units can request certain data from our office, including mailing addresses for print pieces and phone numbers for calling campaigns. In some cases, we can also help pull specific reports for your team.


Prospective and admitted student visits and events, both in-person and virtual, are coordinated with OUA and centralized through Slate. Learn more about the event process from start to finish.


If you’re asking a student to fill out information for you via a form, we ask that you use Slate to create that form. Doing so allows us to manage and track student data in one centralized location.

Program Explorer

The Program Explorer is an interface on the admissions website that allows users to explore our undergraduate majors. Learn what to do if you have edits for a program within your academic community.

Frequently Asked Questions

Have a specific question? Read our FAQ for answers to the most common questions we receive.