26 08, 2019

Data Request Policy

2022-01-11T10:27:23-06:00August 26th, 2019|Policies|

Colleges and units may submit a data request to obtain information regarding audiences or general student trends. Data Request Restrictions Requested data should be about the college or academic unit's audience, or general student trends Requested data and reports will be presented in Tableau or in a live Slate report Data will not be exported from Slate unless absolutely necessary. This protects student data and ensures information is as recent as possible. Data Request Requirements The data request must be submitted within Basecamp (OUA's project management platform) and assigned to OUAContact@illinois.edu. Each request will be reviewed for the following requirements: Complete [...]

26 08, 2019

College/Unit Marketing and Communication Plan Policy

2022-01-11T14:10:30-06:00August 26th, 2019|Policies|

Marketing Plan Requirements Before each admissions cycle, colleges and other strategic partners are required to submit a comprehensive marketing plan to OUAContact@illinois.edu by August 1. Marketing plans are shared with the R&Y Network and reviewed by Enrollment Management. Not only does this allow for transparency, but it also optimizes coordination of activity. Communication Plan Requirements Before each admissions cycle, colleges and other strategic partners are required to submit a communications plan to OUAContact@illinois.edu by August 1. The communication plan should include all of the upcoming cycle's emails, mailings, event invitations, and other communications projects for both the college and any departments [...]

23 08, 2019

Program Explorer Edit Policy

2022-01-11T14:48:14-06:00August 23rd, 2019|Policies|

What is the Program Explorer? The Program Explorer is an interface on the Admissions website that allows users to explore undergraduate majors. What information is editable within the Program Explorer? College staff may request an edit to the following information: Description –Descriptions are carefully crafted to be informative and understandable for those who do not yet have a high school degree. Please consider these factors when submitting an edit suggestion. If an edit is submitted by a department, it will be sent to the applicable college/unit's communication and recruitment representatives for approval. Career options Related majors – This section is designed [...]

22 08, 2019

Email Send Policy

2022-01-20T09:48:05-06:00August 22nd, 2019|Policies|

Email Requirements All emails to inquiries or admitted students must be sent via Slate, and in coordination Enrollment Management. This ensures that student statuses are accurate, reduces the risk of emails being filtered as spam, and enables centralized metrics and functional tracking. An email from an academic unit must be about the academic unit, it's subject area, relevant interests, or majors. Broad campus topics such as application dates and deadlines, visiting (in general), living on campus, etc. are covered by the Office of Undergraduate Admissions and should be avoided by academic units. Email Send Request Requirements The email send request must [...]

18 08, 2019

Text Messaging Policy

2022-01-20T09:56:30-06:00August 18th, 2019|Policies|

Texting Requirements All text messages should be sent via Slate, in cooperation with the Office of Enrollment Management. This ensures that student statuses are up to date, reduces the risk of texts being filtered as spam, and enables centralized metrics and functional tracking. The unit sending the text message must have staff online for at least two hours after sending a text message to handle responses. Communication expectations with text messages are immediate, unlike email. You must have consent to text the people on your list. When a student or parent fills out an inquiry form, they have the option to [...]

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