7 08, 2020

Applicant Communication Policy (2021 Cycle)

2020-09-30T16:36:50-05:00August 7th, 2020|Policies|

Colleges are allowed to send two email communications to applicants during the 2021 cycle. An applicant is defined as a student that has submitted an application but has not yet received a decision. Applicant communications should be carefully crafted since the audience includes students that will unfortunately be denied. Please ensure that your message (1) has a clear purpose, (2) is not redundant with what Admissions is already sending in its applicant communications plan, and (3) is appropriately engaging but does not cause confusion or stress for students while they await their decisions. Communications must be pre-approved by the Office of [...]

26 08, 2019

Data Request Policy

2019-09-10T14:51:59-05:00August 26th, 2019|Policies|

You have questions, and we can pull a report with the answers! Data Request Restrictions Requested data should be about the college or academic unit's audience, or general trends of students Requested data and reports will be presented in Tableau or in a live Slate report Data will not be exported from Slate unless absolutely necessary. This protects student data and ensures the delivery of the most up to date information possible Data Request Requirements The data send request must be submitted in Basecamp and assigned to the Admissions Counselor for your academic unit. Then, it will be reviewed by your [...]

26 08, 2019

Admissions Counselor College Contact Policy

2019-09-10T14:53:46-05:00August 26th, 2019|Policies|

Each college or academic unit serviced by Enrollment Management using Slate communication and data features will be assigned an Admissions Counselor as their representative. Their main duties in this role are described below: Serve as the main point of contact. Admissions counselors are the point of contact for all communication with the college. Verify request details. Once everything is set, the counselor comments in Basecamp that the email or report request details are verified and then assigns the to-do to the Data Services team. Assign the Basecamp email request to the Data Services team. Once all of the requirements above have been [...]

26 08, 2019

College/Academic Unit Communication Plan Policy

2019-09-10T14:56:16-05:00August 26th, 2019|Policies|

Communication Plan Requirements Each college or academic unit needs to provide their communication plan to the Office of Undergraduate Admissions by August 1st. The communication plan should have all of the upcoming cycle's emails, mailings, event invitations, or any other communications projects listed for both the college and any departments under that college. All of these projects should also have a requested send date. These communications plans help coordinate peak send times, balance other projects, and ensure everyone's messages fit together.

23 08, 2019

Program Explorer Edit Policy

2019-09-10T20:25:38-05:00August 23rd, 2019|Policies|

The Program Explorer is an interface on the Admissions website that allows users to explore undergraduate majors. College staff can edit a program's description, list of career options, and/or list of related majors. All other information included on a program's page comes from data sources cited within the footnotes section and is not editable. Major Descriptions Descriptions are carefully crafted to be informative and readable (for those who do not yet have a high school degree). Please consider these factors when submitting an edit suggestion. You can place an edit request using the edit request form. If an edit is submitted [...]

22 08, 2019

Email Send Policy

2020-09-30T16:41:54-05:00August 22nd, 2019|Policies|

Email Requirements All emails to inquiries or admitted students should be sent via Slate, and in cooperation with the Office of Undergraduate Admissions and Office of Enrollment Management. This ensures that student statuses are up to date, and reduces the risk of emails being filtered as spam. In addition, it allows centralized metrics and functional tracking. An email submission by an academic unit must be about the academic unit, it's subject area, relevant interests, or majors. Units cannot send emails about central campus topics like application deadlines, visiting (in general), or housing. Email Send Request Requirements The email send request [...]

18 08, 2019

Text Messaging Policy

2021-01-19T13:09:23-06:00August 18th, 2019|Policies|

Text Send Requirements All text messages should be sent via Slate, and in cooperation with the Office of Undergraduate Admissions. This ensures that student statuses are up to date, and reduces the risk of texts being filtered as spam. In addition, it allows centralized metrics and functional tracking. Importantly, the unit sending the text message must have staff online for at least two hours after sending a text message to handle responses. Communication expectations with text messages are immediate, unlike email. In addition: You must have consent to text the people on your list. When a student or parent fills [...]

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